Refund policy

Return & Refund Policy

Thank you for shopping with us. We carefully check and pack every order before dispatch to ensure it reaches you in the best possible condition.

No Returns

We currently do not accept returns or exchanges for products once the order has been delivered.

We kindly request you to review your order carefully before placing your purchase. If you have any questions about a product, please feel free to contact us before ordering, and we’ll be happy to help.

Damaged or Defective Products

In the unlikely event that you receive a damaged, defective, or incorrect product, please contact us at info@nakodaindia.com as soon as possible after receiving your order.

To help us understand and resolve the issue quickly, a clear, continuous unboxing video of the package is required. The video should show the package from the time it is unopened until the product is fully unpacked, including the packaging and the product received.

Please share the unboxing video along with details of the issue at info@nakodaindia.com. Our team will review the issue and, where applicable, assist you with a suitable resolution.

Please note that claims for damaged or defective products without a proper unboxing video may not be eligible for replacement or other resolution.

Order Issues

If you receive the wrong product or notice any issue with your order, please reach out to us at info@nakodaindia.com at the earliest. We value your experience and will do our best to assist you.

Refunds

As we follow a no-return policy, refunds are generally not available for delivered orders. In case of an eligible damaged, defective, or incorrect product claim, our team will review the details and communicate the applicable resolution.

For any questions regarding our policy or your order, please feel free to contact us at info@nakodaindia.com.